Last Updated: May 27, 2026

 

At Via Bella Ro, all sales are considered final. Please review your order carefully before completing your purchase.

 

Returns & Refunds

We do not accept returns, exchanges, or offer refunds for purchases made through our website.

Once an order has been placed and processed, it cannot be canceled, returned, or exchanged.

 

Damaged or Incorrect Orders

If your order arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery at via.bellaro@gmail.com and include:

• Your order number

• Photos of the item and packaging

• A description of the issue

If approved, we will review the situation and determine an appropriate resolution, which may include a replacement item when applicable.

 

Contact

For questions regarding your order, please contact:

Via Bella Ro
Email: via.bellaro@gmail.com

Last Updated: May 27, 2026

Thank you for shopping with Via Bella Ro.

 

Shipping Locations

At this time, Via Bella Ro ships within the United States only.

We currently do not offer international shipping.

 

Processing Time

Orders are typically processed within 1–5 business days after payment is received.

Please note that processing times may increase during holidays, product launches, or periods of high order volume.

 

Delivery Time

Estimated delivery times may vary depending on your location and shipping carrier.

Once your order has shipped, you will receive tracking information when available.

 

Shipping Delays

Via Bella Ro is not responsible for shipping delays caused by:

• Weather conditions

• Carrier delays

• Holidays

• Incorrect shipping information provided at checkout

 

Incorrect Addresses

Please ensure your shipping information is accurate before placing your order. Via Bella Ro is not responsible for orders shipped to incorrect addresses entered by customers.

Lost or Missing Packages

Once a package has been transferred to the shipping carrier, Via Bella Ro is not responsible for lost, stolen, or delayed packages. Questions regarding delivery status should be directed to the shipping carrier.

Last Updated: May 27, 2026

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Via Bella Ro ("we," "our," or "us") operates this website and related services, including our portfolio, shop, blog, and other content available through viabellaro.com (the "Services"). This website is powered by Wix, which provides the platform that enables us to offer our Services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase products, subscribe to updates, contact us, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

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Information We Collect

We may collect the following information:

Personal Information

• Name

• Email address

• Billing address

• Shipping address

• Phone number (if provided)

 

Payment Information
Payment information is processed securely through third-party payment providers. Via Bella Ro does not store complete payment card details.

Order Information

• Products purchased

• Order history

• Shipping details

• Transaction records

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Communications
Information you provide when contacting us through forms, email, or support inquiries.

Technical Information

• IP address

• Browser type

• Device information

• Website usage activity

• Cookies and similar technologies

 

How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Deliver products and services

• Respond to inquiries and support requests

• Improve website functionality and user experience

• Send updates regarding orders

• Send marketing communications if you opt in

• Protect against fraud or misuse

• Comply with legal obligations

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Cookies and Tracking Technologies

Via Bella Ro may use cookies and similar technologies to:

• Improve website functionality

• Remember preferences

• Analyze website traffic

• Support website performance and marketing efforts

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You may disable cookies through your browser settings; however, certain site features may not function properly.

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Third-Party Services

We may share information with trusted third-party providers who help operate our Services, including:

• Wix

• Payment processors

• Shipping providers

• Analytics providers

• Email marketing services

These providers only receive information necessary to perform their services.

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Third-Party Links

Our website may include links to external websites or social platforms. We are not responsible for the privacy practices or content of third-party websites.

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Children's Privacy

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

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Data Security

We take reasonable measures to help protect your information; however, no method of electronic transmission or storage can be guaranteed to be completely secure.

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Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Request access to your information

• Request correction of inaccurate information

• Request deletion of your information

• Request limitation of certain processing activities

• Opt out of marketing communications

To exercise these rights, contact us using the information below.

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Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page along with an updated revision date.

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Contact

Questions regarding this Privacy Policy may be directed to Via Bella Ro:
Email: via.bellaro@gmail.com​