Welcome to Via Bella Ro. Here you’ll find important details about shipping and order information, returns and privacy policies
Shipping Policy
Last Updated: June 19, 2026
Thank you for shopping with Via Bella Ro. Each item is made to order and fulfilled with care through our trusted production partner.
​
Shipping Availability
At this time, Via Bella Ro ships only within the United States. We currently do not offer international shipping.
​
Processing Time
All orders are made to order and processed within 2–5 business days. This includes production, quality checks, and packaging before shipment.
Please note that processing times may be extended during holidays, promotions, or periods of high order volume.
***Large-format items, including canvas and oversized wall art, may require additional processing and shipping time.
Shipping Method & Delivery Time
Delivery times will vary dependent on carrier within the United States. Please note, because each piece is created with quality in mind, expedited shipping is currently not available. Standard shipping only!
Order Tracking
Once your order is fulfilled, you will receive a confirmation email with tracking information.
Shipping Delays
While we strive to meet timely deliveries, however, shipping delays may occur due to carrier issues, weather conditions, holidays, or other circumstances beyond our control.
Incorrect Shipping Addresses
Please ensure your shipping address is entered correctly at checkout. Via Bella Ro is not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery so we can assist in resolving the issue. Once a package has been transferred to the shipping carrier, Via Bella Ro is not responsible for lost, stolen, or delayed packages. Please direct all inquiries regarding the delivery status to the shipping carrier.
Return Policy
Last Updated: May 27, 2026
At Via Bella Ro, all sales are considered final. Please review your order carefully before completing your purchase.
Returns & Refunds
We do not accept returns, exchanges, or offer refunds for purchases made through our website.
Once an order has been placed and processed, it cannot be canceled, returned, or exchanged.
Damaged or Incorrect Orders
If your order arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery at via.bellaro@gmail.com and include:
-
Your order number
-
Photos of the item and packaging
-
A description of the issue
If approved, we will review the situation and determine an appropriate resolution, which may include a replacement item when applicable.
Contact
For questions regarding your order, please contact:
Via Bella Ro
Email: via.bellaro@gmail.com
Privacy Policy
Last Updated: May 27, 2026
​
Via Bella Ro ("we," "our," or "us") operates this website and related services, including our portfolio, shop, blog, and other content available through viabellaro.com (the "Services"). This website is powered by Wix, which provides the platform that enables us to offer our Services.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase products, subscribe to updates, contact us, or otherwise interact with our Services.
By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.
​
Information We Collect
We may collect the following information:
Personal Information
-
Name
-
Email address
-
Billing address
-
Shipping address
-
Phone number (if provided)
Payment Information
Payment information is processed securely through third-party payment providers. Via Bella Ro does not store complete payment card details.
Order Information
-
Products purchased
-
Order history
-
Shipping details
-
Transaction records
​
Communications
Information you provide when contacting us through forms, email, or support inquiries.
Technical Information
-
IP address
-
Browser type
-
Device information
-
Website usage activity
-
Cookies and similar technologies
How We Use Your Information
We may use your information to:
-
Process and fulfill orders
-
Deliver products and services
-
Respond to inquiries and support requests
-
Improve website functionality and user experience
-
Send updates regarding orders
-
Send marketing communications if you opt in
-
Protect against fraud or misuse
-
Comply with legal obligations
​
Cookies and Tracking Technologies
Via Bella Ro may use cookies and similar technologies to:
-
Improve website functionality
-
Remember preferences
-
Analyze website traffic
-
Support website performance and marketing efforts
​
You may disable cookies through your browser settings; however, certain site features may not function properly.
​
Third-Party Services
We may share information with trusted third-party providers who help operate our Services, including:
-
Wix
-
Payment processors
-
Shipping providers
-
Analytics providers
-
Email marketing services
These providers only receive information necessary to perform their services.
​
Third-Party Links
Our website may include links to external websites or social platforms. We are not responsible for the privacy practices or content of third-party websites.
​
Children's Privacy
Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take reasonable steps to remove it.
​
Data Security
We take reasonable measures to help protect your information; however, no method of electronic transmission or storage can be guaranteed to be completely secure.
​
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
-
Request access to your information
-
Request correction of inaccurate information
-
Request deletion of your information
-
Request limitation of certain processing activities
-
Opt out of marketing communications
To exercise these rights, contact us using the information below.
​
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page along with an updated revision date.
​
Contact
Questions regarding this Privacy Policy may be directed to Via Bella Ro:
Email: via.bellaro@gmail.com​